FAQ’s
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Greenhaus is where strong bodies are grown, not rushed.
Rooted in the belief that strength begins with nourishment, we’ve created a wellness space where movement and modern therapies work in harmony to support long-term health, vitality, and performance.
Our signature sessions, Reformer Pilates, Mat Pilates, Yoga (hot and traditional), and Barre, are intentionally designed to build strength, improve mobility, and create balance across body and mind.
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All classes can be booked via the Greenhaus App or directly through our website. Simply create an account, choose your preferred class, and confirm your space. We recommend booking early to secure your preferred times.
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We provide all equipment, including Reformers, mats, props and accessories — so you only need to bring yourself, water and anything noted below.
Grip socks - mandatory for Reformer classes
Grip socks must be worn for all Reformer classes for hygiene and safety. You can purchase Greenhaus grip socks online or in-studio. If you arrive without grip socks, you’ll need to purchase a pair at reception before taking part in class.For Mat Pilates, Yoga and Barre classes, you’re welcome to practise barefoot or in grip socks.
Towels - mandatory for Hot classes
A towel is required for all Hot Pilates and Hot Yoga classes.Forgot yours? No problem! Towels are available to rent or buy in-studio:
Towel rental: £2
Founders & Unlimited Haus Members: £1.50
Buy a towel: £12
Founders & Unlimited Haus Members: £10
Please make sure you have either your own towel or a Greenhaus rental towel before entering a hot class.
Drinks
You’re welcome to bring your own water, and we also have a selection of drinks available to purchase in-studio. -
Please arrive up to 15 minutes before your class to check in, settle in and get ready for your session. We have seating inside the studio, so feel free to arrive a little early, get comfortable and relax before class begins.
Reformer classes
For your safety, late entry is not permitted once a Reformer class has started. Please make sure you’re checked in and ready to begin at the scheduled start time. If you arrive late, unfortunately you won’t be able to join the class.Mat, Yoga & Barre classes
We allow a 5-minute grace period after the class start time. If you arrive more than 5 minutes late, we won’t be able to admit you to the class. -
If you’re new to Reformer Pilates, we recommend starting with Haus Roots – Beginner Reformer. This class is designed to help you get comfortable with the Reformer, learn the foundations and build confidence with the key movements and techniques.
Our Bloom Barre, Sprout Mat Pilates, and Yoga classes are all mixed ability, so they’re suitable whether you’re new or more experienced. Our instructors will offer different levels, options and progressions throughout the class so you can adapt the workout to suit your experience and how you’re feeling that day.
Whatever class you choose, our instructors will guide you through everything you need to know.
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Wear comfortable, form-fitting activewear that allows you to move freely. For Reformer classes, please avoid clothing with exposed zips, buckles or anything that could damage the equipment.
Grip socks are mandatory for all Reformer classes.
You can purchase Greenhaus grip socks online or in-studio. If you arrive without grip socks, you’ll need to purchase a pair at reception before joining the class.Towels are mandatory for all Hot Pilates and Hot Yoga classes.
You’re welcome to bring your own, or if you forget one, towels are available to rent or buy in-studio:Towel rental: £2
Founders & Unlimited Haus Members: £1.50
Buy a towel: £12
Founders & Unlimited Haus Members: £10
For Mat Pilates, Yoga and Barre, you’re welcome to practise barefoot or in grip socks.
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We have a 24-hour cancellation policy for all classes.
Please cancel or reschedule at least 24 hours before your class to keep your class credit.
Cancellations made within 24 hours, or no-shows, will result in the class being forfeited.
We know plans change, just give us as much notice as you can so someone else can take your spot.
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Yes. If a class is full, you can join the waitlist through the Greenhaus App.
If a space opens more than 12 hours before the class, you’ll be automatically added and notified by email or text. If it opens within 12 hours, you’ll need to manually book, but we’ll still notify you. -
For Reformer classes, we’re unable to allow late entry once the class has started. This is for your safety, as the initial set-up and guidance are an important part of the session.
For Mat Pilates, Yoga and Barre, we allow a 5-minute grace period. If you arrive more than 5 minutes after the class start time, you won’t be permitted to join.
Late arrivals are still charged as a late cancellation unless there are exceptional circumstances. These policies help us keep classes safe, minimise disruption and give everyone the best possible experience.
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All memberships and class packs are non-refundable and non-transferable.
Each plan has a specific commitment period, see our Haus Rules or ask our team for details. -
Monthly Memberships (Mixed / Mat): require a minimum 6-month term and can be cancelled with 30 days notice.
Founding Memberships: require a 12-month commitment and can be cancelled with 30 days notice.
Please email hello@greenhausstudios.co.uk to cancel or make changes.
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Not just yet, we’re planning to introduce dedicated Parent & Baby Reformer and Mat sessions in early 2027.
These classes will be designed for new parents looking to rebuild strength safely and confidently after birth. GP clearance will be required before joining postnatally, and babies will remain the parent’s responsibility throughout the class.
Keep an eye on our timetable and socials for launch updates.
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If you’re pregnant, you may be able to attend selected Reformer, Mat Pilates, Yoga and Barre classes, provided you have medical clearance and feel comfortable doing so.
If you’ve practised the discipline before pregnancy, please let your instructor know before class so they can offer appropriate modifications where needed.
If you’re completely new to a class style, we recommend speaking with us before booking so we can help you choose the most suitable session.
Our dedicated Pre/Post-Natal and Parent & Baby classes are planned for early 2027.
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Yes, there is on-street and nearby public parking available around 173–175 Widmore Road.
Please be aware that parking restrictions apply on some of the roads surrounding the studio. On the main road, parking is not permitted Monday–Saturday between 8:00–9:30am and 4:30–6:30pm.
Outside of these times, please still check the local signage and restrictions before leaving your car.
We recommend allowing a few extra minutes before your session to find a space and get to the studio without rushing.
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A £20 late fee applies to any failed or missed payment.
Continued non-payment may result in your account being suspended or referred to a debt recovery agency. Please ensure your billing details are up to date. -
Yes, but please consult your doctor first and notify your instructor before class.
We’ll help adapt exercises to your needs where possible, or recommend classes that support recovery. -
Yes, private and small group sessions can be arranged on request.
We also offer bespoke corporate wellness packages. Please contact hello@greenhausstudios.co.uk for more information. -
hello@greenhausstudios.co.uk
173-175 Widmore Road, Bromley, BR1 3AX
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